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Website Privacy Policy

Please read the following privacy policy to understand how your personal information will be treated as you take advantage of our offerings. Code Healer Group may update this privacy policy periodically. This Web site does contain links to other sites. This policy applies only to the online collection of data obtained on www.codehealer.com and not to other Web sites to which we link. Code Healer Group is not responsible for the privacy practices or content of these Web sites. By creating a user account with Code Healer Group, registering for newsletters, product evaluations etc. or by using the Code Healer Group Web site, you thereby grant your consent to the processing of your personal data in accordance with this policy.

This policy discloses the privacy practices that apply to the online collection of data obtained on www.codehealer.com, owned by Code Healer Group, LLC. Code Healer Group, LLC. abides by the principles within the Safe Harbor Program framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Code Healer Group's Privacy Policy applies to non-public information collected by Code Healer Group in connection with providing you SOCK Software products and services. This policy does not apply to third parties that Code Healer Group does not own, employ or control.

What personally identifiable information does Code Healer Group collect from you?

Certain activities on our Web site require the collection of personally identifiable information. Typically, we will collect only your name, company name, and email address. Code Healer Group also collects information from other activities you may perform while on the Web site. These include:

1. Shareware, evaluation and beta download registration
2. Support registration
3. Contacting us
4. Creating an account
5. Completing surveys

When you make a purchase, a third-party payment processor may collect your credit card details.

Code Healer Group also automatically receives and records information on our server logs from your browser including your IP address, cookies, unique identifiers (GUIDs), system information and the page you requested. Code Healer Group uses this information for usage and demographic analysis to make the site a better tool for you.

What are cookies and how are they used?

Cookies are used for setting a key on a your browser that links you to the current state of a Web session. Their purpose is to let us know when and where you visit in the site. Your browser can be set to notify you when you are sent a cookie. If you choose not to accept cookies, you may not have access to certain functionality on our site. Site functionality requiring a login will utilise cookies. Accepting a cookie does not give us access to your computer.

With whom will your information be shared?

Code Healer Group will not normally disclose your personally identifiable non-public information to anyone. Code Healer Group may only disclose personally identifiable non-public information about you to third parties under the following circumstances:

1. Code Healer Group is required to by subpoena, court order or other legal process;
2. Code Healer Group must in order to provide a product or service that you have requested*;
3. Code Healer Group determines that you have violated the Terms and Conditions for Use of the Code Healer Group, Inc. Website, or any of our usage guidelines for specific products or services;
4. You provide Code Healer Group consent to disclose.

* We may share your information with intermediaries such as credit card companies or banks. These intermediaries serve solely as links in the distribution chain, and do not store, retain, or use the information other than to process a transaction.

How does Code Healer Group use the collected information?

Code Healer Group uses personally identifiable information in a limited number of ways. We use the information to complete transactions and to communicate back to you updates on services, products and promotions that we think, based upon your account details, that you would find of particular interest. We may, from time to time, send you communications regarding our products and services. You may at any time opt-out from receiving electronic communications as explained below. We do not sell user information to anyone.

How can you opt-out of any newsletters or email notifications?

We provide you with the opportunity to opt-out of receiving electronic notifications from www.codehealer.com at the point where we request information about you or by editing your details on the "My Account" page. However, there are a few circumstances where you will receive email information from us relating to a product or service you requested. You will not be able to choose to opt out of these mailings since they are an essential part of the service you have chosen. These include:

1. Confirmation of purchase
2. Specific requests initiated by you
3. Critical product information (updates, bug fixes etc.)
4. Technical support cases you logged online

What security precautions are in place to protect the loss, misuse, or alteration of your information?

Code Healer Group hosts the site on a third-party secured server. In addition, your account and personal information are password-protected so that only you have access to this information. You may edit your personal information by using your email address and password.

To whom should questions regarding this privacy statement be directed?

Questions regarding this policy should be submitted in the "Contact Us" section of the website. We will strive to respond to your requests within 3 business days.


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